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US Storage Centers

136 River Rock Blvd, Murfreesboro, TN, 37128

Storage Customer Reviews

Megan Vickers

1 year ago
Frank was very polite and helpful! Great experience coming in to look at units, I felt at peace trusting them with my stuff!

Dianna Smith

1 year ago
We signed up today, Frank was Great! He'a very professional and knowledgeable. Was a really great and easy experience, plus we got a great deal.

Stony Thomas

1 year ago
I run a business myself and I believe in giving my customer a great experience. This includes the combination of great service, price, professionalism, and a great overall customer experience. Well, these guys did all of these things for me as a customer. It is always good to see that customer service is not a forgotten trade. Thank you US Storage of Murfreesboro

Henry Huddleston

1 year ago
Rented from previous owners and had no issues getting what I wanted this time! Staff is great and has returned all calls promptly!

Abby R

1 year ago
Clean place with very nice staff. I recently rented a storage unit from Chris who was very kind, patient, and gave us a great deal! Additionally, the prices are some of the best in town. I highly recommend this storage facility.

Bradley Menne

1 year ago
Nothing but great experiences and professional interactions. Overall, I highly recommend this place if you're looking for storage solutions for yourself, your business, or your family.

preston smith

1 year ago
They are very friendly,professional and nice! I recommend them to anyone!

Kristina Owens

1 year ago
Extremely professional and throughly explained the contract. They also walked us through a few storage areas in order for us to choose the correct fit. I would highly recommended Chris & Frank.

Bernadette Bolden

1 year ago
I absolutely love the storage unit facility I have been trying to get my daughter to move from U-Haul to U S Storage I might have to help her pay to do that Karen that works over here at the Murfreesboro location is a godsend she is so sweet and kind all the people that work here are wonderful clean storage facility it is very clean and I have had no problems with them I love this place and would recommend it to anyone

Marita White

1 year ago
Very friendly, helped a bunch very clean and had nice units!

Mary Jo Agnew

1 year ago
My son rented a small enclosure over a year ago from US Storange on River Rock Blvd in Murfreesboro. Today and for the past year, we have had 2 large enclosures AND the small one. This facility is very clean, each enclosure is kept at a good temperature, our contact keeps a close eye on each individual storage space and our contact person is a very good business man. We appreciate his help, honesty, and concern. This young man needs an award.

Kent Christiansen

1 year ago
Fast, courteous and professional.

James Rudolph

1 year ago
This place rocks the staff super friendly and knowledgeable over all great experience.

Mark Donaldson

1 year ago
Very polite staff.

Sherryl Rivers

1 year ago
I saw an ad online and called this company. The customer service rep I chatted with online was extremely helpful I think her screen name was Linda SC. I was in a desperate situation and decided to drive over to the facility while waiting on the company to call me back. The man working in the office was just going to lunch and asked if I would come back. I said I would and he was patient as I asked him a few questions. I came back about an hour later, we looked at the unit and decided it was not quite big enough. He said that was the only unit he had available but his sister store might have one a little larger. He called and I drove over to look at the unit. Now mind you, the special was for 110.00 (10x15) for first 2 months (BOGO). The 10x35 would be over 200. Andie at AC Storage is AMAZING, she advised that the 10x35 was not what I needed, the 10x15 was perfect. I guess the look on my face was enough that she proceeded to explain to me how to pack that 10x15. I drove back to US Storage and completed the paperwork. Chris you are an angel!! Andie you ROCK!! THANK YOU THANK YOU THANK YOU

Tina Fisher

1 year ago
Lovely storage place. Super friendly staff. I highly recommend.

Misty Steiner

1 year ago
Awesome customer service!

Krystin Swank

1 year ago
Great experience. Clean facilities and amazing customer service

larry moore

1 year ago
Great service , helped out alot , pricing is reasonable

Dietra Hockett

1 year ago
Frank was very nice& polite. Answered all my questions and found the best rate & storage for my needs.

Lauren Avant

1 year ago
My experience was great! Frank helped me out and literally had me in and out in less than 20 minutes. Very friendly and pleasant.

Carla Haynes

1 year ago
If you are looking for a storage place where you receive EXCELLENT customer service and clean environment then I would highly recommend you visit US Storage. Chris and Frank are very professional and very knowledgeable about what they are doing. Regardless of how many questions I asked they took the time to answer all of them. They treat all their customers with the same importance, with a friendly and helpful attitude. They are very helpful in helping the customer make the best choices for them (the customer). Thanks Chris and Frank for the phenomenal customer service. You guys are AWESOME!

jonathon king

1 year ago
One of the staff Chris went out of the way out of his busy day to give me a detailed tour of the place. I was surprised i got this service at a storage company, it was great. The atmosphere was extremely great the facility was very clean i liked the security gate which requires a code to get access to the place makes me feel comfortable and secure storing my life items at the facility. There are cameras everywhere so a plus for me and a on site manager named Frank . I would most def recommend these guys for all your storage needs very professional and great prices with managers special on all different sizes plus they sell all your moving and storage supplies like locks boxes packing tape and bed mattress covers. I will be using US Storage in the future for my storing needs.

Abegail Jose

1 year ago
US Storage is very professional and knowledgeable in the industry as being a consumer and calling around looking for a storage unit to store my household items. They offered security with a fenced in property with a security gate and 24/7 cameras with a manager that lives on site that makes me feel very safe that my belongings will be in good hands. The manager Chris was very nice offered me a tour to see the facility and look at the unit to make sure it is the size that will fit my needs which i thought was very cool. US Storage was the first place that popped up in my google search so it deserves the top place as I will be using them in the very near future to store. Oh did I mention they offer a FREE Move in Truck for new customers that is one of the best offers from a storage place plus locks and moving supplies like boxes they have it all.

Sara McNeil

1 year ago
Very nice staff, Chris was super friendly and helpful. Above par, clean and safe. Even the other people renting units here are very friendly and courteous. I'm quite happy with my choice to rent here. There was a sign for 1/2 off first month for the 10x10s, but I was given a discount for the 7.5x10 as well, which helped tremendously because moving is expensive!

Cameron john

9 months ago
Excellent customer service!! Definitely recommend! Very secure!

Charles Hardage

7 months ago
Great prices and the ability to use a free moving truck! Great location right off 24. Friendly staff and clean, safe location.

Lia Woodward

5 months ago
Best customer service in town! Frank took care of everything I needed and answered all thousand questions I had :) will definitely tell everyone I know about this place above the rest!

Adam Rolph

5 months ago
Great prices, conveniently located, friendly employees! Great overall experience!

robert russell

5 months ago
I was haven the worst time in me an my wifes life . An miss andi saved ower day an mother endlaws too.

Theresa Kiernan

4 months ago
I had a good experience with US Storage Centers. Frank was very professional and easy to work with. He answered all my questions and clearly explained the system of working with them. Also, loved the storage truck promotion -- a great value to help move things for people who don't have a truck!!

Joe Reyes

4 months ago
We just moved our daughter from California and needed a short term storage rental, Frank was very helpful and provided great service. The prices are very good and they work with you. The facility is clean and in good working order, it appears to be a safe and secure. I would highly recommend this establishment

Ken Wellborn

3 months ago
Great experience. Karen was professional and thorough in explaining the contract, procedures and rules. The experience extremely pleasant.

Benjamin Savidge

2 months ago
Karen was fantastic in explaining and showing me the space. Will use again in future.

Susan Burrow

2 months ago
Karen was very personable and helpful. This was my 1st experience and she profressionally guided me through the process.

Katie Davis

1 month ago
Very good experience. Good rate and friendly staff. It was a quick and easy process.

Chase Grahl

1 week ago
Awesome service. Friendly and got everything done in a timely manner

John Peterson

1 week ago
Great storage facility! Friendly and courteous staff.

Jeremy Kelley

9 months ago
Great service and rates. Free move-in truck is a plus. Units are older but seem to be maintained ok.

Justin Glidewell

3 months ago
It was ok. The lady at their call center told me UPS could deliver straight to my unit which is why I picked this company. However, once I got there the lady filling in for the day made it a big deal and had to text and call the man who actually works there to find out if it was possible. She was nice though; just a hassle. I also didnt get my receipt emailed to me for the 30 some odd dollars I paid that day. Unit looked nice and its fairly cheap compared to other areas. Just didnt see professional or that they knew what was going on.

Laura Freeman

1 year ago
Can't fully hate it because the gentlemen that work there are very friendly and helpful.....however with that being said if a women name karen is there RUNNNNNNN!!!!!!!!!! She is completely unhelpful and rude. Didnt answer any of my questions or concerns even when SHE CALLED ME WITH A COURTESY CALL!!!! I am beyond myself with the treatment I received from her and when I asked to speak to her boss she responded with well they are not my boss and said they would call me back however they never did so I am assuming she did not relay the message, save your money ladys and gentlemen go with mobile attic instead!!!!!

Ladie 3 Times

11 months ago
I didn't enjoy my experience with them at all. I will never go back.

Judy Slaughter

8 months ago
Reserved a 5 x 5 online for son's dorm stuff. Checked in a day before move date to secure the unit and was told there were no units available until the next day and they would call. Staff didn't call at all the next day. I had to call 3 times. Bottom line is there was no unit available when I reserved it online. We had to scramble to find another unit somewhere else. NOT Happy with US Storage.
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Ella E.

1 year ago
I needed a unit in a hurry. They we're inexpensive and great customer service it took less than 20 min to receive a unit. ......Thanks US STORAGE!!!!!!
See all 6 Reviews