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US Storage Centers

4611 Nolensville Pike, Nashville, TN, 37211

Storage Customer Reviews

Katie Guberud

11 months ago
Heather was very thorough and professional every step of the way. From the time I called to the time I signed the leasing agreement at the end. It was a very easy process and I felt knowledge and comfortable by the time I left. Easy to get around their entire facility, its clean and is in a visible location to get to. I'd recommend renting a storage unit here!

russian made

11 months ago
Good customer service. Quick procedures nice people, and Karen is a very awesome person. #goodwoman ******************

Daniel Chavez

1 year ago
Cos its very safe and. Nice womens. To help you

David Shoemaker

1 year ago
Outstanding customer service, storage site clean, well lighted, easily accessible and reasonably priced. Highly recommend.

Bob Hoit

11 months ago
Friendly , helpful , efficient, and informative! Great experience!

I'm Lost

11 months ago
Great people in the office. Extremely helpful. Easy location to get to. If you want the best service ask for Heather and Karen.

David McCall

1 year ago
This facility was very clean, very organized, and very efficient. Karen was especially friendly and very nice to work with. Out of all the options we considered, we're glad we chose US Storage and this location. Thanks!

Tasha Herron

1 year ago
Absolutely had a great experience here. Heather is so professional. She told me last week that she would call me as soon as she had an available unit, and she kept her word. I got my storage unit today. I will recommend this place to my friends and co workers. Very clean environment and friendly staff. Thanks again Heather!

Celeste Hidalgo

1 year ago
Rented my first unit today! Everything went smooth and quickly as we needed to move in fast. Very nice lady at the front desk, coffee provided at the desk so that's always a plus with me! We now have everything moved in and I don't have any complaints yet! I will be returning after the next rain to make sure the unit stays dry. Until then, everything is going great and I'm happy with my unit. Prices here were cheaper than a local competitor at the corner of Nolensville Rd and Old Hickory Blvd!

Graeme Dennis

1 year ago
Great experience here! Clean convenient unit at a good price. Heather and Karen are great -- helpful, professional, and were nice to work with.

goofy kid615

1 year ago
Really good service. Karen is great

Teresa Spiliotis

1 year ago
Very friendly and helpful staff, great rates and convenient location!

Paige Lauri

1 year ago
Great customer service! The ladies at the desk were so sweet and helpful, and they were both efficient and gracious for our using their company. I highly recommend.

Lin Chang

1 year ago
This was my first experience renting a storage unit, and both Jessica and Karen were great at facilitating the process! Jessica answered my questions before I came in and Karen gave me a tour of the available units when I requested a different one than the original they offered. Both of them were very patient and helpful. I haven't had any issues in accessing my space - I would use them again in the future. Bear in mind that most of the storage is behind a gate on a steep hill, which can be little nerve-wracking getting up it. However, I think the location is perfect off Nolensville (and the hill too - weather-wise and all).

Shelly Armstrong

2 years ago
After researching and calling around to several different storage locations near our home, this one was by far the most affordable price. We signed up through a young lady named Jessica and she was extremely helpful. She spent a lot of time with us showing us different units of different sizes to see what would suit our needs the best while staying with on our monthly budget. She gave us a 5% monthly discount because of my husband being Navy Veteran. The sign up process is quick and payments are easily manageable with the offered automatic deduction. She was quick to let us borrow a hand truck to load our storage items. The overall pricing and customer service experience was excellent. We could not ask for any better. We do love that is on a month to month basis so that we are not stuck in a contract but we do see ourselves sticking with this company for at least the next year, as it provides us with extra storage space that we currently do not have in our apartment

Angie Tatum

1 year ago
Karen was super nice and very informative. She answered all of my questions and was very patient. Thank you so much Karen! I definitely be renting a unit from you soon.

Simar Shemssulldin

1 year ago
Excellent customer service Jessica and Karen went above and beyond to get us exactly what we needed.

Tyler Stock

1 year ago
Quick, easy and affordable. Mary was very courteous and helpful. Highly recommended.

Samantha Lyle

1 year ago
Katie was a great help to my family! Save me lots of money!

patrick anglin

1 year ago
Karen was so incredibly awesome! She was super friendly, efficient and went above and beyond to help me and explain the process! The facility was nice! Even her boss who lives in Florida was extremely prompt about responding to a question! Glad I chose to use them!

Mary Booker

10 months ago
I would highly recommended this for any and every one . Ms. Karen was very good to me thanks.

Lorene Howell

1 year ago
We have had a great experience with Karen and Jessica so far. They were very friendly and helpful with securing a storage unit for us. They were very straight forward with what we will be charged and even gave us a deal because they only had one unit that would work for us.

Bryan Lange

1 year ago
Very professional and very nice. Would recommend 10/10.

Christopher Horne

1 year ago
Great customer service from their entire staff. Highly recommend them!

John Jo

9 months ago
Super helpful and fast friendly service from the front desk, AND spacious storage units at affordable rates!! Been using U.S. storage for going on 3yrs now without ever having a problem.

Snarky Squirrel

9 months ago
Ladies that work here are fabulous and so helpful. They worked with me even around the crazy events. I moved in for about a week then moved out when decided to stay in Nashville. I will use them again hopefully longer than a week. That crap it's exhausting!

Karla Hernandez

9 months ago
The way they treat their customers are great and I loved it how they treated us thanks for everything

Dana Montague

8 months ago
They were great and very helpful. Made sure I have the right size storage area. They were very friendly and made me feel very comfortable. Have had a storage space with them before and if I ever need to store stuff will always come back. Thanks for all you're help

Kristen Collier

8 months ago
Ray was great. Very friendly and made attempts to make me more comfortable. He helped this move go along so much smoother

Tonya Kennedy

8 months ago
Ray and Karen were awesome! Provided a preview of the unit. The location is convenient and clean. Very well maintained. Excellent choice for storage in Nashville.

Annie Dineen

8 months ago
Friendly, professional, pleasant! Seems like a good price compared to other places in the area I looked at. Ray was great!

Candace Smith

8 months ago
My experience at US Storage was more than good! Ray was not only helpful he was very accommodating to my schedule and my needs. I would highly recommend this facility to anyone looking to store away from home! Thank you Ray for everything!

Emma De Caussin

8 months ago
Karen was very nice and helpful in setting up our storage unit. The facilities are very nice, she took us on a golf cart and showed us where the unit was. Much nicer than other storage units I have rented before.

Amy Gresl

7 months ago
Ray was so nice and accommodating. I was in and out quickly and exactly what I needed for storage. Clean.

Mike Conrad

6 months ago
It is the cheapest storage unit around the people are very nice & the storage units are indoor and don't think you'd have to worry about mold or anything like that seem like some nice storage units and the owner is lives on site

tony nguyen

6 months ago
This is my second time using US Storage Center. Great services and ask for Ray, the manager. One of the nicest mangers I've met.

James Robertson

5 months ago
Karen was amazing!!! She helped me find the perfect unit for my needs and get the most out if the discounts offered. The facility looks safe and secure. I feel very comfortable and confident with my decision to use this storage facility. PS: Karen deserves a promotion! I was going to check out a different storage facility after checking out this one, but I felt so comfortable with this facility after speaking with her. I decided to move forward and feel excited!

Sherzod Muminov

5 months ago
It was great deal with this storage! The stuff was so friendly!! Of course the storage was pretty cool!

Joey Maldonado

5 months ago
2nd time using this location! Such a great place. Won't find another place better then this. Great prices!!!


4 months ago
Great customer service !! If you ever need a place to store your valuables. its the place to come to affordable and the best customer service you. Can't beat that. Last time i rented a storage was at the place down the street from them storplace on old hickory blvd they were rude and all kinds of other stuff. This place was extremely great with me. Karen was great!!! She is the reason this place deserves a 5 star review.

A Google User

2 months ago
Great atmosphere! Great place, very helpful.

Sherzod Muminov

2 months ago
It was great deal with this storage! The staff was so friendly!! Of course the storage was pretty cool!

t henning

2 months ago
Brett is super friendly and very helpful and the facility is nice and smells great!

Geneva Byers

1 month ago
Very fast and friendly service. Got in a unit within half an hour. Highly recommend. Thanks!

Sherry Moody

1 month ago
Great customer service Noooooooooooooo pushing you into getting a unit

Justin Cummins

1 day ago
Karen was awesome. She was very helpful in finding a unit that worked for me. Best prices around town and I would recommend using them for your storage needs.

L Hunter

1 year ago
Inexpensive, Secure, Convenient, and most importantly GREAT CUSTOMER SERVICE. The manager, Jessica, was not only accommodating but genuinely considerate and kind. Even Karen, another lady that works in the office (who I thought was going to strangle me), was notably patient with me despite my hastiness. I can be impetuous and both these ladies were good sports. Customer Service is VERY important to me and with that excellence exhibited at this facility along with the convenience of needing, reserving, and occupying the unit all within 1.5 hours (if that) PLUS the sense of security upon my departure there is only one reason I cannot give five stars and that's the minor disadvantage of not having 24 hour access to my unit. Maybe this review will grant me such permissions!

Erin Hudson

1 year ago
The manager, Jessica, was VERY nice. Her communication with me was awesome! I would definitely recommend this storage site to others.
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A L.

1 year ago
Staff is super nice - had particularly helpful interactions with Karen - location is convenient, prices are reasonable, especially with the Yelp deal...
See all 14 Reviews